704-635-7373


 


Serving the area for over 20 years.


CONTACT US

Application Submission

Country of Residence*
Briefly outline your relevant skills and experience and list any call center experience you may have including the name(s) of the company(s) you provided your services to:
Are you ready to start the hiring process?*
SUBMIT
Thank you for applying for this position. We would like for you to schedule a 15-minute interview. Send your availability to [email protected] Do you have a personal laptop and/or desktop at your home? Do you have a home phone or can purchase and/or add to cable provider? Do you have Wi-Fi and/or internet and usb headset? Thanks Cribb's Accounting Services, LLC

Become a part of our team Cribb's Accounting Services, LLC . Tell us a little about yourself! We will send you more information right away! If you need to talk to us, don't hesitate to give us a call at 704-635-7373 If you call and get a voicemail, please leave a message and we will call you back within 24 hours.


Hours of Operation

Tue - Fri 10:30 am to 3:30 pm

Toll Free Number 1-800-386-9187


 

Cribb's Accounting Services, LLC

CSPID #2055028

Company ID #103391


Change current IBO and join Cribb's Accounting Services, LLC send us a private email message to the email listed below:


Email: [email protected]


Candidates must possess the skill set to complete the hiring process electronically via DocuSign and email submissions to avoid being disqualified.

Career Opportunities

  • Quickbooks Online Specialist
  • Customer Service Professional
  • Customer Tax Specialist
  • Customer Service Tech/Support

Email applications to [email protected] for immediate consideration.

For quicker turnaround complete application below.



Quickbooks Online Specialist

Bookkeeper responsibilities include handling the fundamental aspects of a firm's financial recordkeeping, including recording financial transactions, managing accounts payable and receivable, reconciling bank statements, and completing annual tax forms.

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Customer Service Professional

On a day-to-day basis, call center companies can expect to participate in the following activities:

Interact with customers via phone, focusing on process related questions, data entry and navigation.

Research, analyze and determine an appropriate course of action for customers.

Be a positive representative for Intuit and the product; take a caring and empathetic approach to customer interactions.

Articulate how to use the product accurately and efficiently resolve customer inquiries on the first contact.

Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquires.  Act as a technical resource

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Customer Tax Specialist

Inbound phone and video customer service/technical support. Handle technical support questions via

phone, with video capability.

Research, analyze and determine an appropriate course of action for customers.

Interact with customers via phone focusing on software navigation questions as well as assisting

customer with locating prior years’ returns and amendments.

Serve as ambassador for the company; take a caring and empathetic approach to customer

interactions and/or escalation to a higher level of expertise.

Document all issues, resolution and follow up actions

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Customer  Service/Tech Support  

Interact with business customers (mid-sized tax preparation and accounting firms) to provide premium service to these high value customers via phone, assisting with tech support and general e-filing support questions (knowledge of tax concepts a plus) Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve inquires related to software installation, reinstallation, and other software support matters Provide caring, empathetic and white glove customer interactions that positively represent the brand

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Certification and Training

All customer service position will require at least 4 weeks of training  certifying that you are able to perform the role.

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CAS Online Learning

CAS Online Learning offers multiple training courses in business, accounting, bookkeeping,taxes and personal finances.

Application